Privacy Policy
Last updated: August 12, 2025
1. Introduction
Trayis® ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices. It applies to our public website and to Trayis products and applications that process user data when they link to or reference this policy. If a specific product publishes its own privacy notice, that product-specific notice will govern for that product.
2. Information We Collect
- Information you provide: When you contact us by email or other channels.
- Usage data: Pages viewed, device/browser information, timestamps, and referring pages.
- Cookies and similar technologies: Used to improve site functionality and measure usage.
3. How We Use Information
- To operate, maintain, and improve our website and services.
- To respond to inquiries and provide support.
- To analyze website performance and usage trends.
- To ensure security, prevent abuse, and comply with legal obligations.
4. Analytics
We may use analytics services such as Firebase Analytics/Google Analytics to understand how visitors engage with our site. These services may set cookies or collect identifiers and usage data as described in their respective policies.
5. Messaging via WhatsApp
Where applicable, we may use WhatsApp for account verification or communication consistent with our WhatsApp Business Policy. We handle any personal data exchanged via WhatsApp in accordance with this Privacy Policy and applicable laws.
6. Legal Bases for Processing
Where required (e.g., in the EEA/UK), we process personal data based on legitimate interests (such as website operation and security), consent (for certain analytics/cookies), and compliance with legal obligations.
7. Data Sharing
We do not sell personal data. We may share data with trusted service providers who assist us in operating our website (e.g., hosting, analytics) under appropriate contracts, and when required by law or to protect our rights, users, or the public.
8. Data Retention
We retain personal data only for as long as needed to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
9. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data, as well as the right to object and to data portability. You may also have the right to withdraw consent where we rely on consent.
10. Cookies
You can control cookies through your browser settings. Disabling cookies may affect certain site features. Where legally required, we will request your consent for non-essential cookies.
11. Security
We implement reasonable technical and organizational measures to protect personal data. However, no method of transmission or storage is completely secure.
12. International Transfers
Your information may be processed in countries outside your residence. Where applicable, we use appropriate safeguards for such transfers.
13. Children
Our website is not directed to children under 13 (or the age required by local law). We do not knowingly collect personal data from children.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
15. Contact Us
For questions or requests regarding this Privacy Policy, contact us at contact@trayis.com.
16. Related Policies
Please also review our Terms of Service which governs your use of our website and services.