WhatsApp Business Policy

Welcome to our WhatsApp Business Policy page. Below are the guidelines we follow to comply with WhatsApp's business policies.

1. Business Information

We ensure transparency by providing clear and accurate details about our business, including our name, address, and contact information.

• Accurate business name matching our registered name.
• Valid physical address and contact details (phone number & email).
• Business registration details (if applicable).

2. Permitted Products and Services

We comply with WhatsApp’s commerce policy by only selling permitted products and services. We do not engage in selling restricted or prohibited items.

• All listed products/services comply with WhatsApp’s permitted business categories.
• We do not sell or promote prohibited items such as alcohol, tobacco, pharmaceuticals, adult content, or illegal products.
• Our product listings provide clear descriptions, pricing, and images.

3. Customer Privacy

We respect user privacy and handle personal data according to applicable data protection laws. We do not share or misuse customer data.

• Not sharing or selling customer information with third parties without consent.
• Following applicable data protection laws (e.g., GDPR, CCPA).
• Ensuring data security through encryption and secure storage methods.

4. Responsible Messaging

We send messages that are relevant and valuable to our customers. We do not spam or send unsolicited messages.

• Sending messages only to customers who have opted in to receive communications.
• Avoiding spam or excessive messaging that disrupts user experience.
• Providing a clear opt-out option for users who no longer wish to receive messages.

5. Compliance with WhatsApp Guidelines

We strictly adhere to WhatsApp’s Business Policy and update our practices accordingly.

• Regularly reviewing and updating our policies to stay compliant.
• Ensuring that our business interactions align with WhatsApp’s Terms of Service.
• Maintaining ethical and legal communication standards.

Contact Us

If you have any questions about our WhatsApp Business Policy, please contact us at contact@trayis.com.